The Forrester Wave, Customer Identity and Access Management, Q4 2022
"[Strivacity] offers outstanding consent management and authentication options. In its strategy, the vendor has a comprehensive product vision for all aspects of CIAM."
Criteria scored in the
Reporting and dashboarding
Business systems integration
Users and roles
IDV and fraud management integration
Recommendations from the report
"More and more, a goal of CIAM is to support customer acquisition and retention through outstanding users experience and identity orchestration, while keeping these processes invisible to the end user."
As a result of these trends, CIAM customers should look for providers with solutions that:
Provide a data and workflow orchestration foundation.
Reduce user friction via risk-based authentication.
Carry on even under sustained load.
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Customer Identity and Access Management, Q4 2022
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