Registration and Self-service
Increase new account conversion rates by simplifying sign-ups
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After all of the effort (and $) you spend to get new users to your “sign up” button you want them to zip through and get where they’re going. We help you capture data you want (tell me about yourself) and need (verify your account and add MFA) without putting up speed bumps that drag down your conversion rates.
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Benefits
Just clicks
No coding required – create self-service sign-up and sign-in processes
Customer growth
Increase conversion rates by creating a consistent (and simple) user experience
Keep learning
Personalize the experience by enriching data with progressive profiling
How it works
Turn on our hosted self-service functionality with a few clicks or use our APIs to integrate with your own profile management capabilities.
Customers can reset passwords and update just about anything you choose. Plus, progressive profiling helps you keep forms simple.
Erica Tessier Hunt, VP Corporate Marketing
"Strivacity made it possible for guests to easily manage their accounts the way they want to."
Nick Mansour, CRO
“One of the many things we love about working with Strivacity – no one on our team is solely dedicated to managing the product, and it requires minimal time from our developers to keep it running the way we want.”
The Forrester WaveTM: Customer Identity And Access Management Solutions, Q4 2024
"Customers said that they need strong reporting and dashboarding capabilities in a CIAM solution to be able to justify investment and get business value."
How we’re different
Configure (and update) sign-up flows with clicks not code
Orchestration keeps customer data synced with your CRM and CDP
100% control over branding and UX – even for text and email confirmations
Reduce form fatigue with conditional forms and progressive profiling
Key capabilities
Strivacity lets you replace hard-coded user registration processes in your app with a cloud-native as-a-service model that lets marketing and customer experience teams innovate faster and create carefully branded and customized user experience.
Account registration
Save your dev team the trouble of building a user management system from scratch. With Strivacity you choose which attributes you want to collect (and when).
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Self-service account management
Automate password/username recovery. Plus, let customers update and manage anything they want from their address to their MFA options (or even revoke consents).
Progressive profiling
Avoid “big bang” forms that try and collect everything at once with progressive profiling and conditional logic that only asks for the information you need from each customer.
Registration & self service features
Customer insights features
B2B Identity
Customer experience canvas
Create customer sign-in experiences that look and feel like your brand
Lifecycle event orchestration
Keep your customers’ data in synch with your CRM, MarTech stack and custom apps
Identity verification
Verify customer IDs by checking telco records, document verification or knowledge-based verification
Adaptive access controls
Pick the ways for customers to authenticate — MFA, Social login, SSO, biometrics or passwordless
Registration & self service
Make it a breeze for customers to sign-up, sign-in and manage their account
