EBOOK

Customer identity
metrics mind map for
financial services

Your CIAM shouldn’t be a black box. See how identity connects directly to fraud, compliance, and conversion results.

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What's in the guide:

Operational costs

Cut operational costs by streamlining support and reducing tool sprawl

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Fraud prevention

Proactively prevent fraud across the customer identity lifecycle

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Compliance

Meet compliance requirements without adding user friction

Optimize onboarding

Increase account opening rates with faster and smarter onboarding

Focus on revenue

Drive revenue per customer through personalization and self-service

Why it matters

In an industry where every login touches risk, revenue, and reputation, knowing what to measure is critical.
This guide is built for cross-functional teams—security, product, digital, and compliance—who want to turn customer identity into a growth lever.

Perfect for teams focused on:

Security

Modernizing CIAM platforms

Marketing

Reducing fraud and churn

IT

Improving digital onboarding and conversion

Customer Experience

Simplifying compliance and audits

FAQs

How do you calculate the number of monthly active users (MAUs)?

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What happens if I go over my licensed number of MAUs?

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What's API security and how do you price it?

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How does pricing work for B2B scenarios?

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Schedule a time to meet with us

Just starting your CIAM research? Ready for a product demo? Curious about replacing your current CIAM solution? Schedule time with one of our identity experts for a meeting tailored to your specific needs.

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